In the unfortunate event that you should wish to cancel your order, please contact us on 0845 415 4169. Please note phone lines are manned at various times and if there is no answer, please drop us an email to firstname.lastname@example.org, requesting to cancel the sale.
Provided the order is still displaying a pending status, the sale can be cancelled. Should the order have been sent to our dispatch warehouse we may not be able to cancel the sale, and the item(s) will have to be returned upon receipt of delivery.
Item(s) will be refunded upon return. Please see Shipping and Returns for returns details.